Frequently asked questions

What services do you offer?

I provide tailored executive assistance, including inbox and calendar management, client communication, project coordination, travel arrangements, admin support, and operational organisation. Whether you need day-to-day assistance or high-level partnership, I offer packages designed to meet your exact needs.

How does the on-boarding process work?

Once you submit your enquiry, we’ll schedule a complimentary consultation to discuss your requirements, working style, and priorities. From there, I’ll recommend the ideal service level or create a bespoke package. After agreement, onboarding is seamless — I’ll guide you through a simple setup so we can begin working efficiently right away.

Do you offer customised service packages?

Absolutely. Every client and business works differently, so I proudly offer bespoke packages tailored to your specific needs, goals, and preferred level of support. If you require something outside my standard plans, I’ll create a personalised solution just for you.

What is your availability and time zone?

I’m based in the UK and operate Monday to Friday, with flexible hours to accommodate international clients. For retained clients, priority communication and fast turnaround are guaranteed during agreed working hours.

What industries do you specialise in?

I support a wide range of industries, including entertainment, hospitality, creative agencies, wellness brands, property, corporate services, and founder-led businesses. My experience spans working with CEOs, founders, MBEs, and senior leaders across fast-paced, high-performance environments.

How do you ensure confidentiality and discretion?

Confidentiality is a core part of my service. I handle all client information with the highest level of professionalism, discretion, and data security. Your privacy and trust are paramount, and all information shared remains strictly confidential.

Do you work with international clients?

Yes. I regularly support clients across Europe, the US, Australia, and other time zones. My systems, communication methods, and flexible scheduling allow for seamless collaboration no matter where you’re based.

What tools and platforms do you use?

I’m experienced with Gmail, Outlook, the full Microsoft Office suite, Google Workspace, Zoom, Teams, Slack, Motion, Canva, and various CRM systems. If your business uses different tools, I’m quick to learn and adapt.

What are your rates and payment options?

My hourly rate starts from £30 per hour, with monthly retainer options available for ongoing support. After our consultation, I’ll recommend the most suitable plan based on your needs and workload.

How soon can we start working together?

Availability varies depending on current client commitments, but I typically onboard new clients within 7 days. If you require urgent support, please mention this in your enquiry and I’ll do my best to accommodate.